Frequently Asked Questions
Everything you need to know about shopping with Herbaly.
What materials are used in Herbaly clothing?
We prioritize sustainability and comfort by using premium organic cotton, bamboo fibers, and recycled fabrics to ensure high-quality fashion that is kind to the planet.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.
Do you offer international shipping?
Yes, Herbaly ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.